Carmela

Customer Service Representative

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

April 18th, 2024 (today)

Member Since

June 11th, 2018

Profile Description

With nearly two decades in the BPO industry, I come equipped with a strong background in customer service, including seven years as a virtual assistant and two years in management. Proficient in B2B, B2C, and logistics, I specialize in overseeing ticketing systems, email, chat, and phone communication.
Furthermore, I possess expertise in Shopify and eBay, having managed fulfillment, order processing, and customer support.
I'm enthusiastic about bringing my skills to your team, known for being a quick learner, adaptable, diligent, open to learning, a collaborative team player, and deeply passionate about my work.

Top Skills

Customer Support

Experience: 10+ years

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: 10+ years

Other Skills

Marketing » Telemarketing

Experience: 5 - 10 years

SEO

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Email Management

Experience: Less than 6 months

E-Commerce » Inventory Management » Quality Control

Experience: 10+ years

Human Resources

Customer Support » Email Support

Customer Support » Technical Support

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Office and Administration » Personal Assistant

Experience: 6 months - 1 year

Basic Information

Age
40
Gender
Female
Website
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Address
Bauan, Batangas
Tests Taken
IQ
Score:  120
DISC
Dominance: 34%
Influence: 11%
Steadiness: 25%
Compliance: 31%
English
C2(Advanced/Mastery)
Uploaded ID
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