General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 26th, 2024 (24 days ago)

Member Since

June 7th, 2018

Profile Description

I have a strong background in customer service within BPO settings, where I consistently delivered exceptional assistance, resolved inquiries, and ensured customer satisfaction through effective communication and problem-solving. I also worked as a Virtual Assistant for a Canadian general contractor, successfully managing administrative tasks, project coordination, and communication to contribute to the seamless operation of the company.

I have worked as a customer service specialist and helpdesk support specialist for nine years. As a technical support specialist for Telstra , my primary role involves assisting customers with their technical issues related to Telstra BigPond services. This includes troubleshooting internet connectivity problems, helping customers set up and configure their devices, addressing email and communication service issues, and providing guidance on using different features of Telstra BigPond services. My expertise and assistance play a crucial role in ensuring that customers have a reliable experience with their telecommunications and internet services.

My last job was at New City Contracting Ltd. as a virtual assistant. New City is a general contractor specializing in Building Envelope Renewal and Deep Renovations. My job role encompasses multiple responsibilities. As a subcontractor liaison and sourcing specialist, I am responsible for managing relationships with subcontractors, ensuring effective communication, and sourcing qualified subcontractors for projects. As a recruitment officer, I was tasked with identifying and attracting potential candidates for different positions within the company. Additionally, as an appointment scheduler, I manage scheduling processes, coordinating meetings, interviews, and other appointments efficiently. Overall, my role involves maintaining subcontractor partnerships, recruiting suitable candidates, and optimizing scheduling for smooth operations.