Online English tutor, chat support specialist

Overview

Looking for full-time work (9 hours/day)

at $4.97/hour ($1,080.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (6 days ago)

Member Since

June 4th, 2018

Profile Description

I possess a remarkable array of strengths and skills that have flourished over a decade of dedicated work in customer service. My experience spans both technical and customer service roles within American and Australian companies, underscoring my adaptability and global perspective. Furthermore, my extensive tenure in online English teaching, spanning various nationalities including Japanese, Korean, Brazilian, Spanish, and Vietnamese students, attests to my exceptional cross-cultural communication abilities. My journey began with a degree in Journalism from the University of the Philippines, a testament to my commitment to education.
My professional journey includes notable achievements and impactful projects. At Sprint Telecommunications, my adeptness in handling billing, troubleshooting, and mobile phone upselling contributed significantly to enhancing company revenue. This prowess was evident as I resolved customer concerns with clarity and courtesy, ensuring their satisfaction. In my role at Network Solutions, I excelled in upselling domain names and hosting packages, and my proficiency in troubleshooting websites, servers, and email clients was invaluable. I offered diverse services such as Search Engine Optimization and Search Engine Marketing, showcasing my versatility. Meanwhile, my tenure as a Back Office Technical Support Representative at EarthLink demonstrated my capacity for efficient internet connection applications for businesses.
My capabilities extended to credit services for TJX store cards and MasterCard, where my handling of billing and financial inquiries, coupled with my talent for building lasting customer relationships, made a significant impact. Notably, I achieved commendable sales goals and exhibited top-tier service performance. Transitioning to the role of an Account Manager, Virtual Assistant, and Appointment Setter, my adeptness in hardcore selling and deal closure for annuities and settlements demonstrated my exceptional sales acumen.
My educational expertise shone through in my role as an English teacher. Facilitating effective communication between students and the administration, I cultivated a culturally sensitive learning environment. My curriculum development and teaching skills markedly improved students' conversational abilities, and my seasonal programs showcased my commitment to enhancing vocabulary, pronunciation, and reading comprehension.
Overall, my journey reflects a diverse spectrum of talents and accomplishments that have enriched both my professional and educational spheres