Experienced Training Supervisor with a demonstrated history of working in the marketing and advertising industry. Skilled in Customer Support, Customer Satisfaction, Customer Experience, Customer Service, and Business Process Improvement.
I started my career in the contact center industry 15 year ago as a Customer Service and Sales agent. I then slowly took opportunities in building up my career from being a specialist to a Manager through various improvement events such as training classes and seminars. I have taken roles from specialist to subject matter expert before taking on a training position.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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