Candie

Senior Customer Service Representative /  Virtual Assistant

15 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

December 1st, 2023 (119 days ago)

Member Since

May 2nd, 2018

Profile Description

I am an FBA Lead Generating assistant. I look for great deals in Amazon and look for wholesalers which can provide the best price for bigger profit. I use BuyBotPro and SellerAmpSAS for this task. I also check the current stocks in Amazon Sellerboard and Seller Central. My task is to make sure that fast seller product replenished on a timely manner.

I worked as a VA for 5 years. I take care of customer's orders via email. I make sure that emails are answered on a timely manner. 

I have been a Customer Service Specialist for more than 10 years. I am loyal to my employer. I have been assigned to different departments (sales, billing and offline processing team) and each department, I have exceeded the monthly goals. I have great work ethics. I make sure that all tasks assigned to me are done on a timely manner.
I was part of the Talent Acquisition Team of Convergys. All interviews are being recorded as per client's request. Aside from the normal recruitment processes, I transcribe the recorded interviews and submit it to our client.
The last department that I have been assigned to was the Offline Processing Team. We receive requests from different car dealerships to enroll customers and activate their OnStar account. We make sure that all data that we enter in the account are correct.
I am highly trainable and I am excited to learn.

Top Skills

E-Commerce » Amazon

Experience: 1 - 2 years

I do product research. I look for products in Amazon that is sellable with high profit. I use BuyBotPro and SellerAmpSAS tools.

E-Commerce » Inventory Management » Quality Control

Experience: Less than 6 months

I check current stocks through Amazon Dashboard. I also do replenishments if products are low in stock.

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Experience: Less than 6 months

Marketing » Telemarketing

Advertising » Amazon Ads

Human Resources

Customer Support » Email Support

Office and Administration » Transcription

Experience: Less than 6 months

Office and Administration » Translation

Website Builder » Wordpress » Woocommerce

Basic Information

Age
41
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 28
Influence: 25
Steadiness: 33
Compliance: 14
English
C2(Advanced/Mastery)
Uploaded ID
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