02 149 fdc00dd4b88

VA - Customer Service Representative

99 ID PROOF
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EXPECTED SALARY
Php 60,000.00/month
( $1,141 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $6.59 USD/hr )
EXPERIENCE OVERVIEW
6 years experience in BPO and 3 years as a freelancer
BASIC INFORMATION
Age:
30
Gender:
Female
Location:
San Jose Del Monte, Bulacan
Tests Taken:
English
 C2(Advanced/Mastery)
Last Active:
January 25th, 2023 (12 days ago)
Member Since:
April 30th, 2018
SKILL SUMMARY

For a total of 6 years, I've worked as a Customer Service Representative/Technical Support for a Telecommunications company, Cable television provider, Online dating website and Healthcare Insurance company.
I also have an experience being an Appointment Setter and a Lead Generation Specialist where in I look for prospects and do outbound calls to offer our services since we are a Staffing Firm. I also do Administrative works and do interviews for other Virtual Upgrade to see actual infoom then I was promoted to be a Sales Manager where I do meetings with the prospects and turn them into our clients.
I am well experienced with G Suite and Microsoft Office. I also have a background with using Canva, Adobe Photoshop and WordPress. I am a fast learner so I can definitely learn the tools needed in a short period of time. 
With the experience, skills and knowledge, I know that I am an asset with the company. There's always a room for improvement for me, so I am always willing to learn for my benefit as well as for the company. I am versatile, has great leadership and management skills. I make sure to always provide quality work in a most efficient way to satisfy and meet the expectation of my client.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Editing Proofreading
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Sales Representative
  • Telemarketing

Finance & Management
SKILL RATING
  • Bookkeeping

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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