I have worked in an office setting for 5 years on handling / creating reports for BPO metrics with MS Excel and monitoring chat agents via Nuance.
I have experience on creating intermediate level VBA macro on Excel to minimize repetition on certain report generating task.
I can work unsupervised and know how to research online on how to create / overcome the tasks at hand. Would like to have a long term home-based work that is stable and reliable.
I have only worked on an office based environment but would be willing to learn the trade on being a virtual partner.
English is a second language in the Philippines. I have worked on the BPO industry for 7 years, I am pretty confident on my communication skills.
I have edited images using Adobe PS with Lightroom for my photography hobby.
I have kept my own expense monitoring for 3 years straight with Google sheets and have been balanced with it.
Working on an office based BPO industry for 7 years. I have my fair share of chat/email technical support for an music player and also have chat experience for a US telco company. Tools used - Nuance Chat, Touch Commerce Chat, Live person
I have worked hand in hand with the BPO program head for a year with managing the workforce side of the business.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.