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Workforce Analyst - Senior Reports

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $632 USD )
30 hrs/wk ( $4.79 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
5 years in Workforce Management Reports Analyst
BASIC INFORMATION
Age:
34
Gender:
Male
Tests Taken:
IQ
Score:  101

DISC
Compliance:30
Dominance:14
Influence:25
Steadiness:30

English
 C1(Advanced)
Last Active:
2020-09-01
Member Since:
2018-04-23
SKILL SUMMARY

I have worked in an office setting for 5 years on handling / creating reports for BPO metrics with MS Excel and monitoring chat agents via Nuance.
I have experience on creating intermediate level VBA macro on Excel to minimize repetition on certain report generating task.
I can work unsupervised and know how to research online on how to create / overcome the tasks at hand. Would like to have a long term home-based work that is stable and reliable.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Excel
  • Research
  • Speaking
  • Translation
  • Photoshop
  • Customer Support
  • Email Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have only worked on an office based environment but would be willing to learn the trade on being a virtual partner.

SKILL RATING
  • Data Entry
  • Email Management
  • Excel
  • Research

English
EXPERIENCE

English is a second language in the Philippines. I have worked on the BPO industry for 7 years, I am pretty confident on my communication skills.

SKILL RATING
  • Speaking
  • Translation
  • Writing

Webmaster
SKILL RATING
  • Html

Graphics & Multimedia
EXPERIENCE

I have edited images using Adobe PS with Lightroom for my photography hobby.

SKILL RATING
  • Photoshop

Finance & Management
EXPERIENCE

I have kept my own expense monitoring for 3 years straight with Google sheets and have been balanced with it.

SKILL RATING
  • Accounting
  • Bookkeeping

Customer Service & Admin Support
EXPERIENCE

Working on an office based BPO industry for 7 years. I have my fair share of chat/email technical support for an music player and also have chat experience for a US telco company. Tools used - Nuance Chat, Touch Commerce Chat, Live person

SKILL RATING
  • Customer Support
  • Email Support
  • Tech Support

Project Management
EXPERIENCE

I have worked hand in hand with the BPO program head for a year with managing the workforce side of the business.

SKILL RATING
  • Other Project Management

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