CSR, Tech Support, Email and Chat Management, Sales

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

August 5th, 2023 (264 days ago)

Member Since

July 4th, 2011

Profile Description

I have experience in answering sales inquiries, placing orders, warranty, billing, exchange, refunds, RMA, store Upgrade to see actual infoecking order status, processing cancellations, replacement and providing after sales service. Working with Suppliers and checking stock availability, and coordinating with the dispatch team for service orders.I have been handling phone, live chat, SMS, email support, and cold calling with superior computer skills and email etiquette. I am well organized, reliable and most definitely a quick learner. I’m a team player and as I work with your company I guarantee to give the best customer service that can help you and your company.Below are some of the Tools I am familiar with:- Shopify- Salesforce- Freshdesk- Ship Hero- Slack- Service Hub- Recharge- SAP CRM- Google Suite