EXPERIENCED Admin task || Real Estate VA | Customer Service

Overview

Looking for full-time work (8 hours/day)

at $11.20/hour ($1,971.83/month)

Bachelors degree

Last Active

April 14th, 2024 (5 days ago)

Member Since

April 13th, 2018

Profile Description

Equipment for WFH: 
- 2 Laptops ( ASUS TUF Gaming Laptop & Lenovo) 
- 2 Plantronics Blackwire 3220 series (w/ noise cancellation feature) 
- Installed Krisp (Removes background noises, voices and echoes) 
- Have 2 backup wifi’s (Converge & DSN + generator for power interruption, can do mobile data (hotspot) 
- Has my work station w/quiet environment
Portfolios & All About Me: 
-100% Good in English 
- College Graduate with/ a degree in Nursing (Diploma/TOR) 
- Registered Nurse ( PHRN ) 
- Customer Support for 2 Years & 5 months 
- Technical Support for 2 Years 
- Virtual/Admin/Executive Assistant for 1 Year 
- Appointment Setter for 11 Months 
- Telemarketer/Sales for 1 Year & 10 Months 
- Typing Test (50-60+ wpm; 100 accuracy) 
- Updated CV 
- Grammarly installed ( to polish my grammar, more clarity, & write it appropriately) 
- Personality Test (16personalities; I am an ENFJ Personality; link will be provided as proof

Here's my client booked for me:

~ ADMIN SUPPORT ~~Building spreadsheets & lists 
~Responded to customers with a template and offered them quotes and availability using Jobber CRM ~Helped us track data so we could create KPIs 
~Responded to employees after hours who were calling in sick and contacted on-call employees to
cover shifts 
~Help do market research and document data on a competitor's sheet. 
~Watched LOOM videos created to do a variety of tasks. 
~Tracked leads in a spreadsheet.  

~ CUSTOMER SERVICE & TECHNICAL SUPPORT ~
~Took care of tickets -Emails, Voicemails, Messages/ Chat 
~Giving Disputes 
~Merge Account & unfroze account for those having multiple accounts created ~Handled complaints & inquiries ~Processed refunds, and returns cancellations for orders related issues ~Processed invoice 
~Compliance Customer Care 
~Helped customer troubleshoot their Kindle devices, Smart TV, Roku, and Cable connections.  

~ APPOINTMENT SETTER ~
~Offer solar panels to lessen their electric bills  

~ REAL ESTATE AGENT ~ 
~ Phone Cold Caller / Telemarketer  

~All hands on deck -Phone calls | Chat | Email support | Admin support | Sales

Helping you meet your business goals is my top priority. Having that said let's connect!

If you think we're a good fit, please get in touch with me. I am willing to LEARN any new task for me and be TRAIN, if necessary!