Current Employment Status:
Hired Full Time on Feb 27, 2023

Glaiza

Visual Assistant

99 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

March 26th, 2024 (2 days ago)

Member Since

April 8th, 2018

Profile Description

What sets me apart from other VAs is I have an entrepreneurial mindset. I am an expert Customer Service Representative with 17 years of experience in the said field. 2 years of experience as VA and E-Commerce Manager. 
My Amazon experience was handling business/store from A-Z and other E-Commerce platforms like Shopify and eBay. I willingly follow the client’s lead when it comes to their business, but I also share insights and thoughts on how to run the company based on my learnings and experiences. I believe this can be attained with practical and open communication with respect being the top priority.I am detail-oriented, can work under minimal supervision, and can communicate effectively with the team or business owner. I’ve never had any conflicts with colleagues/clients/members and believe in a harmonious working relationship. 
In detail, here are my experiences as FBA Amazon VA and E-Commerce Store Manager: - Product Sourcing / Supplier Negotiation / Sourcing- Catalog Management / Product Listing / Account health maintenance- Product Launch / Running Coupons and Basic PPC Management- Keyword Research for Optimized Ranking- Customer Support Service and Troubleshooting with Amazon Support- Inventory Management / Shipping Plan
I also took additional courses as an added leverage for my role as a Virtual Assistant: - Content creation- Social Media Marketing- Basic Email Marketing- Lead Generation- E-Commerce- Basic Graphic Designing- Basic Video Editing 
In my 17 years of employment, I have been a/an:
- Quality Analyst- Insurance Data Entry Management- Customer / Tech Support- Telco Account Management- Management Trainee- Coffee Barista 
This made me develop these skills that I know will be helpful to my future company:
- Great customer service by providing customer satisfaction- Effective communicator (phone, chat, email support)- Very organized and works with minimum supervision- Completes tasks promptly, tech-savvy, very computer literate, and a self-starter- Audit processes, identifying and targeting pain points- Coach representatives to contribute/help them with their improvement- Identifying needs and providing tailored solutions- Efficient team player and team leader
I would love to get to know you and your business and share my experiences with you. 

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Transcription

Marketing » Copywriting

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Microblog Content Writing

Design » Adobe » Photoshop

Design » Logo Design

Customer Support » Phone Support

Office and Administration » Translation

Office and Administration » Email Management

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Bacoor, Cavite
Tests Taken
IQ
Score:  105
DISC
Dominance: 15%
Influence: 16%
Steadiness: 34%
Compliance: 36%
English
C2(Advanced/Mastery)
Uploaded ID
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