Current Employment Status:
Hired Full Time on Feb 27, 2023
What sets me apart from other VAs is I have an entrepreneurial mindset. I am an expert Customer Service Representative with 17 years of experience in the said field. 2 years of experience as VA and E-Commerce Manager.
My Amazon experience was handling business/store from A-Z and other E-Commerce platforms like Shopify and eBay. I willingly follow the client’s lead when it comes to their business, but I also share insights and thoughts on how to run the company based on my learnings and experiences. I believe this can be attained with practical and open communication with respect being the top priority.I am detail-oriented, can work under minimal supervision, and can communicate effectively with the team or business owner. I’ve never had any conflicts with colleagues/clients/members and believe in a harmonious working relationship.
In detail, here are my experiences as FBA Amazon VA and E-Commerce Store Manager: - Product Sourcing / Supplier Negotiation / Sourcing- Catalog Management / Product Listing / Account health maintenance- Product Launch / Running Coupons and Basic PPC Management- Keyword Research for Optimized Ranking- Customer Support Service and Troubleshooting with Amazon Support- Inventory Management / Shipping Plan
I also took additional courses as an added leverage for my role as a Virtual Assistant: - Content creation- Social Media Marketing- Basic
In my 17 years of employment, I have been a/an:
- Quality Analyst- Insurance Data Entry Management- Customer / Tech Support- Telco Account Management- Management Trainee- Coffee Barista
This made me develop these skills that I know will be helpful to my future company:
- Great customer service by providing customer satisfaction- Effective communicator (phone, chat,
I would love to get to know you and your business and share my experiences with you.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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