8c40290fbd8d 041d

 CSR / Accounting Assistant

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 25,000.00/month
( $459 USD )
EDUCATIONAL ATTAINMENT
BS Accountancy
AVAILABILITY
30 hrs/wk
( $3.54 USD/hr )
EXPERIENCE OVERVIEW
I've been supporting customers since 2015 and have 5-year experience including handling a Shopify store.  With experience in Accounting for more than 5 years for a local manufacturing firm.
BASIC INFORMATION
Age:
42
Gender:
Female
Location:
Santo Tomas, Batangas
Tests Taken:
IQ
Score:  125

DISC
Dominance:33%
Influence:7%
Steadiness:21%
Compliance:39%

English
 C2(Advanced/Mastery)
Last Active:
August 6th, 2022 (2 days ago)
Member Since:
April 7th, 2018
SKILL SUMMARY

1 - Subject Matter Expert - Feb 2022 - July 29, 2022 - evaluate & audit each agent call for KPI / preparation of weekly & monthly reports for client presentation, updating Google spreadsheets, collaborate with the operations team for process improvement & facilitate call calibration and call listening with the team leaders; coached & mentored new hires during and after their nesting period to ensure that they follow best practices and call flow quality is met
2 - Shopify Virtual Assistant - customer support & administrative tasks ( Feb 2021 - July 2021) primary tools used are Shopify, Orderhive, Shipstation, Trello, Hubspot, Slack
3 - Customer Support / Sales & BillingUpgrade to see actual info
4 - Accounting Supervisor for a manufacturing firm here in the Philippines (Upgrade to see actual info) - directly reporting to the Finance Manager, overseeing the team's daily and monthly Upgrade to see actual infodits purchase & sales invoice, tax & financial statement preparation. Proficient in SAP and SAGE (accounting software). 
5 - Accounting ClerkUpgrade to see actual infoknowledge of GAAP, invoice preparation, data entry & generate various accounting reports.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Excel
  • Personal Assistant
  • Speaking
  • Accounting
  • Bookkeeping
  • Payroll
  • Tax Preparation
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant

English
EXPERIENCE

Increased engagement rate through active social media presence for an online store. Product knowledge and customer service skills with consistent real-time interaction to boost sales and build up the business portfolio. Overall Shopify Assistant from Customer Support up to the store's back-end support (Order Tracking & Fulfillment, Refund, Inventory Management & Copywriting). Prior to being a Shopify VA, I was an Inbound Customer Support for 4 years and a Bookkeeper. 

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Financial Analysis
  • Financial Management
  • Inventory Management
  • Payroll
  • Tax Preparation

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »