Data Entry, Virtual Assitant

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

February 1st, 2024 (79 days ago)

Member Since

April 3rd, 2018

Profile Description

Experienced Professional in Customer Service, Quality Analyst, and Image Analyst 

I am a highly motivated and detail-oriented professional with a proven track record in delivering exceptional customer service, ensuring quality standards, and excelling in image analysis. With 5 years of BPO experience, I have honed my skills in diverse roles, making me adept at handling various aspects of client interactions and ensuring operational excellence. 

•Customer Service Expertise: In my roles within customer service, I have consistently demonstrated a commitment to customer satisfaction. My interpersonal skills and ability to empathize with customers allowed me to effectively address inquiries, resolve issues, and exceed service expectations. I am proficient in utilizing CRM tools to manage customer interactions, ensuring a seamless and positive experience. 

•Quality Analyst Proficiency: As a quality analyst, I have played a pivotal role in maintaining and enhancing service quality. I am skilled in developing and implementing quality assurance processes, conducting audits, and providing constructive feedback to enhance team performance. My analytical mindset and attention to detail have contributed to the continuous improvement of operational processes. 

•Image Tagging and Data Management: Proficient in image tagging and metadata management, contributing to the organization and accessibility of visual data. Familiarity with image processing tools and technologies to ensure accurate and efficient tagging.