Current Employment Status:
Hired Full Time on Nov 1, 2019
Looking for a Rock Star Customer Service Representative / Virtual Assistant? That's me!
Having 3 years of experience as Customer Support has exposed me to a wide range of personalities and challenging tasks wherein I learned to adapt to the demands of the job. I have also completed an intensive Virtual Assistant training to further enhance my skills, to assist you best with your daily tasks so that you can maximize your time and productivity.
I provide expert assistance in the following:
• Call Handling
• Review Management
• Customer Satisfaction
• Communication Etiquette
• Order Fulfillment
• Checking Order Status
• Claims Submission
• Live Chat Support
• Returns and Disputes
• Answering Product Questions
• Inbound Inquiries
• Internet Research
• Ad hoc tasks
• Social Media Management
• Google Applications
• Microsoft Office Products
• Time Management
• Data Entry
Top performer with proven track record of consistently meeting or exceeding customer expectations. Team player with polished communication skills: verbal, written, interpersonal, and rapport building. Dynamic, versatile, and resourceful professional with valuable customer support and problem resolution expertise. Solid reputation for ensuring a heightened level of customer satisfaction.
I have demonstrated success in responding to customer's telephone,
If you think we are a good fit, please contact me. I look forward to working with you!
I have 7 years of experience in Office & Admin. I have worked with different lines of business such as Manufacturing, Engineering, Customer Service and, E-commerce.
I have 7 years of experience in English. I have a TEFL (Professional Teaching of English in Foreign Language) certificate too.
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