Customer Support/Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

July 25th, 2023 (266 days ago)

Member Since

March 15th, 2018

Profile Description

I’ve been in the BPO industry for more than Eight years, as Customer Service Officer, Email support, Chat support and Senior Expert.

*Primary Skill Sets for Customer Service Representative:
Live Chat Support
Customer Service Support
Technical Support

I have attended seminars and training sessions on utilizing the Shopify platform effectively and had actual tasks made to test understanding and be prepared to deal with my future clients.

*Shopify E-commerce Skills:
Product Upload & Outsourcing
Order Processing and Shipping Label
Order Cancellation
Processing Return and Refund
Tracking Orders

*Other Skills: Email Management (Google/Outlook)Amazon Product Research, Cold Calling Real Estate (FSBO & Expired Leads)Content Creation thru Canva for Instagram & Pinterest.

I'm a focused person, and always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning something new in my work.

I always believe that. My goal is not just to earn money, I’m also into self –growth and development.