Customer Service/Sales Specialist/Dispatcher/Team Manager

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 17th, 2024 (7 days ago)

Member Since

March 8th, 2018

Profile Description

Experienced and results-driven professional with a track record of success in team leadership, customer service, and project administration. Throughout my career, I have excelled in roles such as Team Leader at Concentrix CVG Philippines, where I coordinated and supervised daily activities, achieving top team and top TL awards. Additionally, I have demonstrated my skills as a Premier Transport Scheduler, Dispatcher, and Recruiter, ensuring efficient scheduling, clear communication, and exceptional customer service.My educational background in Civil Engineering from Visayas State University has equipped me with a strong foundation in problem-solving and attention to detail. With a keen eye for quality evaluations, I have been instrumental in driving business goals and metrics, consistently delivering outstanding results. As a Six Sigma Yellow Belt, I have a data-driven mindset and excel in process improvement initiatives.I possess expertise in various tools and technologies such as Avaya, GIS, Dialpad, ClickUp, and Zendesk, which have enabled me to streamline operations and enhance customer experiences. With proficiency in data mining, data analysis, and geographic information systems, I bring valuable insights to drive informed decision-making.Known for my excellent communication skills, both written and oral, I foster collaborative relationships with colleagues and clients alike. My interpersonal skills and ability to mentor and coach teaUpgrade to see actual infombers have contributed to their professional growth and improved team performance.I am well-versed in utilizing LinkedIn Recruiter, Sales Navigator, and other platforms for talent acquisition and have successfully sourced candidates for general talent pools and specific projects. Additionally, I am skilled in project administration, conducting research, and analyzing LinkedIn profiles to determine classifications and attributes.My commitment to delivering exceptional service, attention to detail, and proficiency in various tools and technologies make me a valuable asset to any organization. I am driven by a passion for delivering the best services and continually strive to exceed expectations. I am now actively seeking new opportunities where I can contribute my expertise and make a significant impact.Let's connect and discuss how my skills and experience align with your organization's goals. I look forward to contributing to your success.