Operational Support

Overview

Looking for gig work

at $3.00/hour

Bachelors degree

Last Active

February 16th, 2024 (69 days ago)

Member Since

March 8th, 2018

Profile Description

My professional experiences have shaped and assisted me in acquiring various features such as being goal oriented, organized, dedicated, efficient in a multitasking setting and  to strategize in problem solving, remaining calm under stress, and adjusting to shifting priorities,  uphold an optimistic outlook at work and cultivate a positive rapport with clients and colleagues.

My first professional experience was Airline Customer Service Agent a ground carrier's representative who profile passengers, solve potential issue, apply airline regulation & literate passengers about their flight. Later
on, I became part of team lead with the position of Flight Controller at
domestic check-in counter, we handled flight disruptions, irregularities & inquiries of the passengers. I also experienced to answer email and phone inquiries & handled reports. We were also in charged to supervised and observed costumer service agents, monitor check-in counter process, and generally we functioned to ensure a smooth flow of the operations. After 1 year and 8 months in Cebu Pacific Air, I worked in Global Virtuoso as Business Support Unit Officer of Jetstar Australia & Asia for 1 year & 6
months. I was one of the airline operations support officer, giving internal assistance during disruption or any problem before, during and after the flight operations. The duty of this position is to provide solution & answer to different inquiries through email & phone calls from different ports. 

Despite of these I am willing to grow further to meet the necessary qualifications. I am a diligent learner who is willing to continue my learning so that I can work for you in the future.