Virtual Assistant /CSR/ Receptionist

Overview

Looking for part-time work (4 hours/day)

at $4.55/hour ($400.00/month)

Bachelors degree

Last Active

June 28th, 2021 (1032 days ago)

Member Since

March 7th, 2018

Profile Description

I do everything with
great passion and excellence and your success is number 1 priority.
- Graduate of Management
- 10 years experience
as Customer Service Management
- 3 years experience
in Retail and Sales Marketing
- You success is my
1st priority
In today’s competitive
business world you just don't look for credentials, trained and experienced
assistant but goal oriented individuals that results in quality jobs that help
in you overall growth and stability of your business. The quality job results that
gives businesses great profit and a retentive customer satisfaction in all your
clients. I have learned this over the years of serving hundreds of clients all
over the world. This is why my heart is to help you in all heartfelt sensitivity
to your business.
My name is Upgrade to see actual info I am
an experienced Customer Service Specialist. I have been working in the Customer
Service and Hospitality Industry for more than 10 years. I communicate
important information about the products and services to clients and
prospective clients. As a customer service specialist, responding to customer
inquiries, guide customers through the purchasing process, make product or
service recommendations and resolve complaints or technical concerns as well as
provide technical assistance to customers and help them resolve product-related
issues.
 My primary skills are Customer Service,
Administrative Support, Hotel and Airline Booking, Virtual Assistant, Phone
Support, Telephone Handling, Email Handling, Data Entry, Appointment Setting,
Internet Research, Sales Generation, Social Media Management, Product and
Service Up-selling, Presentation and Sales Promotion and many more professional
services.. I am very efficient and attentive with great attention to details. I
take inbound calls from clients, top management and future clients.
Answering/forwarding emails from clients, to management, partners and
prospective customers. Coordinating and arranging meetings as well as booking
hotel and travel arrangements for conferences. An expert in customer service
and with great communication skills via phone, email and chat. Strong computer
knowledge of Google Docs and Calendar. I am very good in Retail sales (online
and in-store). My heart for your success is my number one priority. Feel free
to contact me, it will be an honor to serve you.
I love Social Media
Management | Content Marketer | SEO Strategist tasks but I can also help you
with the following:
1. GENERAL VIRTUAL
ASSISTANCE
Data Entry in Word, or
Google Docs, Transcription (transcribing voicemail, video or audio, podcasts
etc.) ,Internet Research, Typing, Forms Creation, Executive Assistance ,Making
Reports (Creating basic reports (reports on weekly tasks, deliverables, sales),Project
Management & Training Tasks, Email Management/Filtering, Setting up
Autoresponders (Aweber, Mailchimp), Booking appointments with clients, Following
up with clients/customers (sending thank you and other reminder emails), Receptionist
duties (answering occasional calls),Calendar Management,File Management (organizing
files using Dropbox etc), Research on certain topics for blogposts, newsletters
or others, Hotel and Flight Booking, Bookeeping and Accounting Tasks, Taking
down minutes of meetings, Preparing Slideshows (Powerpoint Presentations), Dropbox
/ Google Drive Organization, Creating / Managing Spreadsheets, Preparing Powerpoint
/ Keynote Presentations,PDF Conversion, Splitting and Merging.
2. OFFICE MANAGEMENT
Hiring, Team Leading,
Personnel Management, Business Plan, Business Development, Branding,
Facilitation and Evaluation
3. SOCIAL MEDIA
MARKETING
Set-up Social Media
Accounts (Facebook, Twitter, LinkedIn, Youtube), Manage and update Social Media
Accounts, Tracking of Social Media Accounts, Facebook Ads, Marketing Plan, Posting
and Scheduling Facebook Insights, Promotions and marketing, Content planning, Collating
and Interpreting Insights, Managing and Increasing Your Twitter Following,
Uploading Videos on YouTube, YouTube Optimization, Moderating YouTube Comments,
Uploading Videos to other Video Sharing Sites / Social Media, Answer inquiries
and Messages on All Channel & Profiles, Create Slideshare Presentations, Joining
SMM groups and interacting, Increasing followers
4. CONTENT MARKETING
Keyword Research for
Blog Content, Article Writing, SEO Writing, Content / Blog Post Creation 66. Guest
Blogging / Ghost Blogging, Manage your Blog (Basic WordPress Skills), Publish
posts on your Blog (content you provided), Filter  and reply to comments on your blog, Press
Release Writing, Article Spinning, Article Marketing
5. SEO
Blog commenting (to
increase links to your site), Participating in discussion forums or message
boards (more promotion!), SEO Writing, Press Release Writing, Newsletter
Writing, Copywriting (Don’t Suggest Sales Copy), Directory Submission, Site
Analysis, Keyword Research , SEO Campaign Plan
 
Please feel free to
contact me! It'll be an honor to serve you!
Best Regards,
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