Carmela

Technical and Customer Support SPECIALIST|Virtual Asst. PRO

50 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $18.00/hour ($3,168.00/month)

Bachelors degree

Last Active

November 28th, 2023 (3 days ago)

Member Since

February 28th, 2018

Profile Description

Welcome to my profile! As a versatile TECH VIRTUAL ASSISTANT, I specialize in providing comprehensive support across a spectrum of services to enhance operational efficiency and drive success for businesses.

Technical Support & Customer Success:
Offering technical expertise and unwavering customer support to ensure seamless experiences. I thrive on turning challenges into opportunities, ensuring customer satisfaction and success.

Customer Service & Support:
Dedicated to delivering exceptional customer service, I excel in addressing inquiries, resolving issues, and fostering positive client relationships to elevate brand loyalty.

Lead Generation:
Strategic lead generation to fuel business growth. I leverage my skills to identify and connect with potential clients, ensuring a robust pipeline for future success.

Graphic Design:
Transforming ideas into visually stunning Upgrade to see actual infoom branding materials to social media graphics, I bring creativity and precision to elevate your brand aesthetics.

Web Research:
Harnessing the power of data to provide valuable insights. I specialize in meticulous web research to inform decision-making and support your business goals.

Project Coordination:
Efficiently managing projects from conception to completion. I bring order to chaos, ensuring that timelines are met and goals are exceeded.

Administrative Support:
Streamlining operations with effective administrative Upgrade to see actual infoom scheduling to document management, I am your go-to resource for organizational excellence.

Let's collaborate to amplify your business capabilities. I'm here to bring structure, innovation, and success to your projects. Feel free to connect for a personalized consultation. 

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

As a customer service, technical support provider, I specialize in addressing the needs and concerns of customers through various channels such as chat support, ticket support (Uservoice, Zendesk, Freshdesk), and virtual assistant services. I have 5+ years of experience in this field. I'm trained to provide effective solutions to customer queries, complaints, and issues while ensuring high-quality customer experience.

Customer Support

Experience: 5 - 10 years

As a customer service provider, I specialize in addressing the needs and concerns of customers through various channels such as chat support, call support, phone support, ticket support, and virtual assistant services. I have 5+ years of experience in this field. I'm trained to provide effective solutions to customer queries, complaints, and issues while ensuring high-quality customer experience.

Other Skills

Basic Information

Age
44
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  135
DISC
Dominance: 46
Influence: 20
Steadiness: 15
Compliance: 19
English
C2(Advanced/Mastery)
Uploaded ID
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