A fresh graduate of Bachelor in Computer Science
I also have 2 years of experience in Customer Service and 4 years as Team Lead. I'm fluent in English communication with superb skills in building rapport and customer connection. After 2 years of being a regular Customer Support Rep, I was promoted to Service Matter Expert for 5 months then step up to be a Team Leader for 4 years.
I managed the team's performance, create action plans, and strategies and manage the behavior of each tea
My fast growth in the BPO industry proves that I can easily adapt and master any task given to me while providing a world-class quality service.
My work schedule is very flexible, I can work anytime and extend for longer hours if need be.
As a Freelancer, I have 4+ years of experience in Shopify, eBay, and Amazon. My main task was
Full-Stack:
•HTML
•CSS
•JAVA
•React JS
•Laravel
•Bootstrap
•MYSQL
•PHP
Well-versed with platforms such as:
•Freshdesk, Zendesk and Intercom
•Sales Navigator and Dux Soup
•LiveAgent
•Trello, Asana, and Clickup
•Slack
•Oberlo
•Google Spreadsheets and Microsoft Office tools
•Helium 10
•Rebate Key
•ManyChat
•Canva and Adobe Photoshop
•Session Box
•ClickFunnels and ActiveCampaign
•Amazon Seller Central
•GoHighLevel
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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