Virtual Assistant for a Cleaning Company (Residential/Commercial/Windows)
-Handled phone calls (inbound and outbound)
-Responded to customer inquiries thru their business directories (like Yelp, Home Advisor, etc.)
-Managed team schedule according to client’s
requests and team’s availability-Social Media Management
-Recruitment (initial phone screening with applicants)
-Delivered payroll tracker, daily and monthly progress reports
Appointment Setter/ISA
-Cold calling, set up appointments for interested sellers/buyers
Product Trainer/Sales Representative (US TelCom)
-Facilitated New Hire classes for our program (product specific trainings)
-Conducted roll-outs and up-trainings for tenured representatives and supervisors of our account
-Handled nesting period of new hire classes, being more accountable to their performance that impacts sites production
-Ability to design simple deck presentations being utilized for trainings
-Strong sales and customer service background
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