Profile Highlights:
• Certified Learning and Development Professional with a strong foundation in training and development.
• Certified Lean Six Sigma White Belt with expertise in quality assurance.
• Experienced Project Manager with a background in outsourcing/offshoring.
Key Strengths:
• Training and Development: Proficient in program design, training needs analysis, delivery, and assessment.
• Project Management: Skilled in event planning, supplier management, logistics, and client communication.
• Business Development: Proven track record in strategy development, business planning, and maintaining trust relationships.
• Quality Assurance: Experience in optimizing quality standards, internal audits, and quality-related training.
• Client Relationship Management: Effective oversight and proactive client communication.
• Recruitment and HR: Proficient in sourcing, recruiting, screening, and coordination.
• Customer Service: Dedicated to exceptional support, policy education, and issue escalation.
• Communication and Coordination: Skilled in cross-functional team collaboration and project transparency.
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