With over 5 years of dedicated experience in Customer Service, I have honed my skills in assisting U.S. customers within a prominent Call Center in the Philippines. My expertise lies in providing comprehensive product knowledge, technical support, and adept ticket management to consistently meet and exceed customer expectations.Throughout my tenure in the Business Process Outsourcing (BPO) industry, I have cultivated essential attributes that underpin exceptional customer service. My approach is characterized by a positive attitude, unwavering patience, persuasive communication, and effective time management. These qualities have not only facilitated customer satisfaction but have also been instrumental in fostering lasting customer
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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