Marinel

Real Estate Virtual Assistant / Customer Care Representative

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Associates degree

Last Active

April 12th, 2024 (8 days ago)

Member Since

January 24th, 2018

Profile Description

With over 5 years of dedicated experience in Customer Service, I have honed my skills in assisting U.S. customers within a prominent Call Center in the Philippines. My expertise lies in providing comprehensive product knowledge, technical support, and adept ticket management to consistently meet and exceed customer expectations.Throughout my tenure in the Business Process Outsourcing (BPO) industry, I have cultivated essential attributes that underpin exceptional customer service. My approach is characterized by a positive attitude, unwavering patience, persuasive communication, and effective time management. These qualities have not only facilitated customer satisfaction but have also been instrumental in fostering lasting customer Upgrade to see actual info addition to my Customer Service proficiency, I have gained substantial experience as a Real Estate Virtual Assistant over a span of nearly 2 years. My role involved seamless coordination with Project Managers, responding to inquiries regarding work orders, and overseeing critical data processing operations across various projects. This experience has enriched my problem-solving abilities and enhanced my capacity to manage complex tasks with precision.A fundamental belief in the value of hard work propels me to continually pursue excellence and contribute to meaningful growth. I am committed to expanding my skill set through continuous learning and training to elevate the caliber of customer service I provide. My ultimate goal is to ensure customer satisfaction, drive organizational success, and actively contribute to the company's sustained advancement.Thank you for considering my qualifications. I look forward to the opportunity to contribute my expertise and dedication to your team's success.

Top Skills

Other Skills

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
33
Gender
Female
Website
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Address
DUMAGUETE CITY (CAPITAL), NEGROS ORIENTAL
Tests Taken
IQ
Score:  109
DISC
Dominance: 11
Influence: 32
Steadiness: 45
Compliance: 13
English
C2(Advanced/Mastery)
Uploaded ID
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