( Handled US & UK Market) Experienced Inbound, Outbound and E-mail support.
Handled Comcast West Billing, AT&T Mobility Billing / Upselling Directv / Iron Mountain / and WebLoyalty UK.
I can get easily adapt and learn how the new resources works with minimal supervision and expert in explaining the bills of the customers and expert in providing and helping them to resolve their concerns by utilizing the provided tools, resources or knowledge base that will be given. I have worked in different BPO companies who has high standards and has high credibility which i also adapt and applied it to my work ethics. I can say that I'm a goal achiever person and that also proves of the certificates and recognition that i have received in my previous companies. I have the passion in doing upselling or selling things that can really benefit the customers. Link for my Resume:
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