Aiah

Customer Service Representative/Virtual Assistant 

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Overview

Looking for full-time work (8 hours/day)

at $3.16/hour ($556.16/month)

Bachelors degree

Last Active

June 9th, 2023 (321 days ago)

Member Since

January 17th, 2018

Profile Description

Vitual Assistant:

Highly motivated Virtual Assistant to provide administrative support. Will be able to work independently, communicate effectively and have a positive attitude. Managing tasks such as scheduling appointments, responding to emails, conducting research and completing other administrative duties assigned. 

Experiences with the tools:
ClickFunnels - Landing page
ActiveCampaign - Landing page and email automation
SlackSkype
Google Docs
Google Sheets
Canva
Shopify
Biteable
Duda
Zapier
Keap
Infusionsoft
Calendly

- Manage email inbox and respond to inquiries
- Schedule appointments and maintain calendars
- Conduct online research on various topics
- Prepare and modify documents
- Coordinate and manage travel arrangements
- prepare presentations and reports
- Monitor and manage social media accounts
- Conduct market research and analysis
- Provide general administrative support as needed

I always strive for excellence in everything I do. I want a long-term stable job where I can help you build your business and be able to grow with you.
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Customer Service Representative for Chat and E-mails:

Handles E-mail and chat support. Tracking the orders, helping customers to order and navigate with the site. Helps cancelling orders and retain customers for the membership, educating the customer about the membership and the products that the market sells in the site. Has broad working knowledge of the Market's practices and operations and demonstrates and delivers a good customer service. May help the leads to guide newbies at work with the knowledge that was gained throughout the months. I was also been promoted to be the Social Media manager (Twitter, Instagram and Facebook) for my previous job.

My Qualities and Traits:
-With Accuracy and speed
-Willing to be instructed/trained
-Good communication skills
-Fast learner
-Hardworking
-Reliable
-Able to work with stress

I am interested on any jobs and opportunities. I would be happy to give my best on the task that is laid for me.

Top Skills

Customer Support

Experience: 5 - 10 years

Other Skills

Customer Support » Email Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Experience: Less than 6 months

Marketing » Content Creation » Proofreading

Customer Support » Technical Support

Customer Support » Phone Support

Basic Information

Age
32
Gender
Female
Website
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Address
Malaybalay City, Bukidnon
Tests Taken
IQ
Score:  114
DISC
Dominance: 35
Influence: 18
Steadiness: 29
Compliance: 18
English
C2(Advanced/Mastery)
Uploaded ID
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