CSR, Telemarketing Associate, Lead Fulfillment Coordinator

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Looking for part-time work (4 hours/day)

at $4.50/hour ($396.00/month)

Associates degree

Last Active

October 26th, 2023 (33 days ago)

Member Since

January 17th, 2018

Profile Description

My work experience includes working as a Customer Service, Telemarketing Associate, and Lead Fulfillment Coordinator for 12 years in different companies. I have advanced computer skills and the ability to learn new software quickly.  Taking inbound, and outbound calls to assist customers with their needs and queries. Part of my job is to help the customers with account activation or reactivation and offered what phone plans they can use for their service. I also answer billing questions, phone troubleshooting, phone number change and switching of phones as per customer’s request. I've been a Consultant as well for more than a year in Sutherland Global Services for financial account wherein I am taking inbound and outbound calls to answers customers queries about their credit. It is also part of my job to collect and processed their payments. And in Arvato Corporation for more than a year I'm doing de-escalations for Microsoft Partner's technical cases, sending E-mails to Microsoft Partners, guiding Microsoft Partners online, and updating their contract's subscriptions. I also worked as a Telemarketing Associate in Demand Science where we conduct a business research to call the prospect to verify their contact information for us send a business email.

Top Skills

Customer Support

Experience: 5 - 10 years

Marketing » Telemarketing

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Real Estate » Lead Generation

Experience: 5 - 10 years

Other Skills

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Customer Support » Phone Support

Basic Information

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Angeles City, Pampanga
Tests Taken
Score:  105
Dominance: 13
Influence: 11
Steadiness: 38
Compliance: 40
Uploaded ID
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