I have been working in the BPO industry for almost 6 years and 8 months as a Customer Service Representative. I do handle technical support a little of billing and sales. I also have experience working as a Home-based agent for IP TV company.
The BPO company I worked for is very specific when it comes to English communication. My 6 years and 8 months of experienced have supplied me with a sufficient knowledge and it enhances my skills both in verbal and written communication.
I have experienced working for a BPO company for 6 years and 8 months as a Customer Service Representative/Technical Service Representative. My main responsibility is to provide direct resolution to customers technical concerns mainly with phone ,internet and cable and in addition to this I am also handling simple billing concerns and sales.
I am a nurse by profession and I am basically equipped when it comes to medical services.
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