Samantha

Virtual Assistant, Customer Service, Social Media Assistant, Online Tutor

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Overview

Looking for part-time work (4 hours/day)

at $340,913.64/hour ($30,000,400.00/month)

Bachelors degree

Last Active

March 28th, 2019 (1855 days ago)

Member Since

January 2nd, 2018

Profile Description

Well basically, I am just a newbie in this Industry (Home-Based Job). I worked as a Customer Service Representative in a BPO Company here in the Philippines. I've worked for 4 years in a local account under Philippine Airlines. I handled their booking reservations, payments, emails, admin tasks and stuff. After a year, I decided to apply to another BPO Company as a Technical Support Representative under Comcast - Central Division and worked there for a year. As Technical Support Representative, I've dealt with different types of people. I've learnt how to communicate well with them and instruct them how to easily troubleshoot their issues with their connections.
The most challenging part is that you need to have more patience to execute or explain further to the customer the bad news. Mostly, I talked to irate customers but what makes my work more interesting is that I know how to handle it well.
I decided to enter this field because I have a 4 year old kid and no one will look after him. I am looking for a full/part-time job.
I know that I am just new with this. But I am very much willing to learn and undergo training if possible.

Top Skills

Marketing » Social Media Management » Instagram marketing

Customer Support » Technical Support

Marketing » Social Media Management » Social Media Marketing

Marketing » Youtube Marketing

Other Skills

Marketing » Telemarketing

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Sales Support

Marketing » Video Marketing

Office and Administration » Email Management

Office and Administration » Travel Planning

Software » Mobile Development » Android Development

Basic Information

Age
35
Gender
Female
Website
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Address
Tests Taken
None
Uploaded ID
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