I am a successful Customer Support Associate with years of experience addressing customer requests and concerns to provide relevant information and options. Upbeat and energetic, with grace in handling difficult situations through resourcefulness and adaptability.
Hardworking in meeting customer needs via telecommuting roles. Skilled in:
-listening to customers,
-meeting productivity targets and maintaining current knowledge of company offerings.
-Offering empathy, reliability, and enthusiasm for satisfying customers.
I am a personable Customer Service professional offering over years of experience resolving account and service concerns for customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Also focused on surpassing expectations and driving team success.
A goal-oriented worker with outstanding knowledge of the organization and product issues. Proven history of increasing productivity and customer satisfaction with great phone and
I am well-qualified customer support proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with a team-oriented mentality and dedication to customer satisfaction, business goals, and sales excellence, and highly skilled in coordinating documentation.
Tools:
TeamWork
Slack
Zoom
Gorgias
Zendesk
ZohoDesk
Shopify
Printify
Shipstation
Shiphero
Riskified
G-Suite
-sheet
-docs
WordPress
Skills:
Customer service excellence
Product or Service support
Payment Processing
Dropshipping
Quality Assurance
CRM
Retail store support
Complaint resolution
Order fulfillment
Receiving support
Credit card processing
Shipping procedures understanding
Data Entry
Professional telephone demeanor
Recordkeeping strengths
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