Rhea

Customer Support Expert

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $11.15/hour ($981.46/month)

Bachelors Degree

Last Active

February 22nd, 2024 (36 days ago)

Member Since

January 2nd, 2018

Profile Description

I am a successful Customer Support Associate with years of experience addressing customer requests and concerns to provide relevant information and options. Upbeat and energetic, with grace in handling difficult situations through resourcefulness and adaptability.

Hardworking in meeting customer needs via telecommuting roles. Skilled in:
-listening to customers,
-meeting productivity targets and maintaining current knowledge of company offerings.
-Offering empathy, reliability, and enthusiasm for satisfying customers.

I am a personable Customer Service professional offering over years of experience resolving account and service concerns for customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Also focused on surpassing expectations and driving team success.

A goal-oriented worker with outstanding knowledge of the organization and product issues. Proven history of increasing productivity and customer satisfaction with great phone and email skills support and Upgrade to see actual infomitted to best-in-class customer service and maintaining professionalism.

I am well-qualified customer support proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with a team-oriented mentality and dedication to customer satisfaction, business goals, and sales excellence, and highly skilled in coordinating documentation. 

Tools:
TeamWork
Slack
Zoom
Gorgias
Zendesk
ZohoDesk
Shopify
Printify
Shipstation
Shiphero
Riskified
G-Suite
-sheet
-docs
WordPress

Skills:
Customer service excellence
Product or Service support
Payment Processing
Dropshipping
Quality Assurance
CRM
Retail store support
Complaint resolution
Order fulfillment
Receiving support
Credit card processing
Shipping procedures understanding
Data Entry
Professional telephone demeanor
Recordkeeping strengths 

Top Skills

Customer Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Professional Services » Medical Services

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  97
DISC
Dominance: 30
Influence: 10
Steadiness: 25
Compliance: 35
English
C1(Advanced)
Uploaded ID
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