1d98 0d08cf4d

Customer Support Specialist | Amazon Virtual Assistant

80 ID PROOF
Verified
Timeproof:
contact
background check
mark as hired
EXPECTED SALARY
Php 40,000.00/month
( $694 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.01 USD/hr )
EXPERIENCE OVERVIEW
Hi there! Thanks for taking the time to view my profile! If you are looking for a Customer Service Representative or a Customer Success Specialist for your business who has extensive Zendesk, Shopify, or Amazon I'd be very happy to collaborate with you!
BASIC INFORMATION
Age:
38
Gender:
Female
Location:
Davao City, Davao Del Sur
Tests Taken:
IQ
Score:  100
English
 C2(Advanced/Mastery)
Last Active:
September 22nd, 2022 (10 days ago)
Member Since:
December 29th, 2017
SKILL SUMMARY

I am Upgrade to see actual info Upgrade to see actual info and I'm from Davao City, Philippines. Since after college, my roles have been customer service and administrative work. I have been working online for more than ten years.  I used to collaborate with eCommerce businesses, Amazon Sellers, and with a Messaging App. Most of my previous duties were customer service through email, data entry, and content moderation. I have a passion for learning to learn new skills to adapt to new tasks and I am willing to undergo training to get the job done.

My previous duties were: I provided information to customers who had inquiries like pre-order questions, I created templates and personalized responses, I assisted customers throughout the ordering process and returning process, I provided shipping and tracking information for customers who needed assistance with their packages/parcels, I escalated order alterations, order upgrades, return or refund requests to specific departments
I have rich experience in Magento Admin, Zendesk, Amazon Seller Central, Shopify, Shipstation, Canva, Stamps, Google Suite, Microsoft Excel, Trello, Asana, Slack
My other skills are Technical Support, Data Entry, Image Moderation, Content Moderation, Social Media Moderation, Basic Bookkeeping.
I collaborated with eCommerce businesses and Amazon Sellers in the past. I am honest, trustworthy, hard-working, and diligent. Because of these qualities, I built long-term relationships with clients. I have a passion for learning to improve my skills and adapt to new tasks. 
If you are interested in collaborating with me, please feel free to contact me!

WORKER SKILLS
TOP SKILLS
  • Excel
  • Speaking
  • Writing
  • Content Moderation
  • Customer Support
  • Email Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have rich experience in: • Magento Admin • Zendesk • Amazon Seller Central • Shopify • Shipstation • Canva • Stamps • Google Suite • Microsoft Excel

SKILL RATING
  • Excel

English
SKILL RATING
  • Speaking
  • Writing

Customer Service & Admin Support
EXPERIENCE

These were my previous tasks/roles: • I provided information to customers who have inquiries like pre-order questions. • I created templates and personalized responses. • I assisted customers throughout the ordering process and returning process. • I provided shipping and tracking information for customers who needed assistance with their packages/parcels. • I escalated order alterations, order upgrades, return or refund requests to specific departments

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Tech Support

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »