I worked with the BPO industry for about 10 years. I accumulated skills that will help me ensure that I provide customer satisfaction. I am an experienced customer service representative with regards to handling customer needs and account maintenance. I have a basic background of technical support, since the accounts that I worked with before was for a telecommunications company. I am a fast learner, I can easily adopt to changes and enhancements specializing on changes with the company's product. I know how to make the customer understand the changes and make sure that they agree to it. I also do have a little background about financial and payment processing, as well as order taking and processing. I have learned most of my skills with my previous jobs. I know how to handle irate customer and make sure that we get into agreement to make sure that they concerns are resolved on their first contact.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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