Executive Virtual Assistant 

Overview

Looking for part-time work (4 hours/day)

at $3.41/hour ($300.00/month)

Bachelors degree

Last Active

March 27th, 2023 (389 days ago)

Member Since

December 23rd, 2017

Profile Description

COMPUTER SKILLS
Proficient in Microsoft (Excel, Word, Powerpoint)
Knowledge able in Hardware installation and basic network troubleshooting.
Proficient in Adobe Photoshop and Adobe Premiere.
Proficient in Gmail, Google Drive, Skype, Dropbox, Team viewer, Zendesk

CUSTOMER SERVICE SKILLS
Patience
Attentiveness
Clear Communication Skills
Ability to use Positive Language
Time Management Skills

MANAGEMENT SKILLS
Multitasking
Ability to work under pressure
Interpersonal Skills
Self Motivation
Adaptability
Flexible

WORK EXPERIENCE
Virtual Business Partners Back Office Solution
Senior Financial Planning Assistant
AprilUpgrade to see actual infoPresent

Set up client files
Add client data to financial software (Xplan)
Prepare forms documents and portfolio valuation reports for client meetings
Transcribe audio files
Produce written copies of audio files
Prepare portfolio reports
Conduct product research
Prepare forms such as application, beneficiary nomination, withdrawal and consent fee forms
Lodge forms to designated fund companies
Follow up transaction request such as application, withdrawal, rollover, and etc
Prepare annual client service agreement
Send Statement of Advice to clients
Send Personal and Financial Profile to clients
Send newsletters to clients
Prepare and send invoice and receipts to clients.
Answering phone calls
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City Information Channel 
News Writer 
April 26, 2018- April 2019

Prepare and complete scripts to achieve time schedule.
Perform copy editing of scripts for accuracy, factual content and correct language.
Organizes material and writes story conforming to specified length, style, and format requirements.
Develop and write news stories that address interest of customers.
Perform research information for story development and monitor story all through its various stages.
Verifies accuracy of questionable facts and obtains supplemental material and additional details from files, reference libraries, and interviews with knowledgeable sources.
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24/7 Customer Philippines Inc.
Customer Service Representative
August 1,2016- January 30, 2018

Solve customer billing disputes or issues.
Order Processing.
Send email about the changes in customer’s account.
Provide online tracking number for customer’s order through online.
Educate customer the different types of charges in their account.
Provide personalized solution for certain issues of customers to achieve win-win outcomes
Meet metrics to sustain a good score card.
Provide technical assistance for cellphone, mobile applications, network and basic troubleshooting.
Handle customer inquiries, complaints, billing questions and payment extension/service requests. 
Provide accurate, valid and complete information by using the right methods/tools.
Inform customer of deals and promotions.
Sell products and services.
Set store appointments for customers.