Airbnb Vacation Rental Management/Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 20th, 2024 (today)

Member Since

December 20th, 2017

Profile Description

I am your collaborative expert to take on all those administrative tasks that distract you from your job of growing and running your business. I am also your friendly CSR to take care of your valuable customers. I have established a strong foundation when it comes to Customer Service and Vacation rental tasks. 12 years of being effective and efficient in handling calls, doing chat support and email support, resolving complex issues, and assuring 100% quality.
I’ve been working for 12 years and I’ve managed to accumulate plenty of experience. Always a driven and motivated team player, I am confident I can handle every task that can be thrown my way.
You will benefit from my following Skills and Key Strengths:
Live chat, Email support.
Tools used: Slack, Asana, Trello, ClickUp, BaseCamp, Upgrade to see actual info,
Airtable
Has knowledge of Airbnb, VRBO, Upgrade to see actual info
Knowledge of using PMS such as Guesty, Streamline, Hostfully, Hostaway,
iGMS
Used Hospitable (formerly known as Smartbnb)
Knowledge of using Mollie and Duve for payment links, Virtual phone apps
and dialer like Open Phone, Virtual Landline, RingCentral
Used NestAngel, Breezeway and TurnoverBNB as cleaning service apps
Knowledge of using Minut, Schlage, Augustlock, KeyCafe, Nest Thermostat
Google Drive, Google Docs, Spreadsheet, MS Word/Excel, PowerPoint
PDF File Conversion/Transcription to Word/Excel
Effective time manager with ability to multi- task and prioritize
responsibilities
Excellent in problem solving quick and effectively
Ready and willing to learn new things and expand my abilities
Reliable worker with little to no absents or late clock-ins
Quick learner and great working under pressure
Work in harmony with other teaUpgrade to see actual infombers and leadership
Virtual Assistant Support
Customer Service
Administrative Support
Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am always up for the challenge and leverage my skills for the benefit of your company and contribute to its success.
Looking forward to working with you and being part of your team!