dd81 0bd8c9f04

Customer Support Specialist /Email and Chat Support/ V.A

80 ID PROOF
Verified
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EXPECTED SALARY
Php 60,000.00/month
( $1,042 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $6.02 USD/hr )
EXPERIENCE OVERVIEW
12 years in Customer Service
BASIC INFORMATION
Age:
35
Gender:
Female
Location:
Gen.Mariano Alvarez, Cavite
Tests Taken:
IQ
Score:  105

DISC
Dominance:43
Influence:7
Steadiness:17
Compliance:33

English
 C1(Advanced)
Last Active:
July 22nd, 2022 (66 days ago)
Member Since:
December 8th, 2017
SKILL SUMMARY

I have been working since 2008 in the Customer Service Industry through phone, email, and chat. I worked in different lines of businesses such as telecommunications, financial, road tolling, and shared mailbox platform.

I am skilled and well knowledgeable in processing payments and orders, refunds, disputes, and managing accounts. I am familiar with most cloud base services that are used for working online such as MS Office, Email Services, Zendesk, Slack, Chatra, Infusionsoft, Stripe, Trello, Basecamp, and Shopify to name a few. 

I am customer-oriented, analytical thinker, and solution-focused. I am punctual, consistent, and have strong written and verbal skills. I am used to dealing with high loads of work so rest assured that I can deliver good numbers without compromising the quality. I can work efficiently and effectively with minimum supervision. I want a long-term, stable job where I can learn and contribute to the success of your business.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Quality Assurance
  • Research
  • Transcription
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Writing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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