dc91f8480db0d

Customer Support Specialist /Email and Chat Support/ V.A

77 ID PROOF
Timeproof:
EXPECTED SALARY
Php 60,000.00/month
( $1,194 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $6.90 USD/hr )
EXPERIENCE OVERVIEW
12 years in Customer Service
BASIC INFORMATION
Age:
34
Gender:
Female
Tests Taken:
IQ
Score:  105

DISC
Compliance:33
Dominance:43
Influence:7
Steadiness:17

English
 C1(Advanced)
Last Active:
2022-01-21
Member Since:
2017-12-08
SKILL SUMMARY

I have been working since 2008 in the Customer Service Industry through phone, email, and chat. I worked in a different line of businesses such as telecommunications, financial, road tolling, and shared mailbox platform.

I am skilled and well knowledgeable on processing payments and orders, refunds, disputes, and managing of accounts. I am familiar with most cloud base services that are used for working online such as MS Office, Email Services, Zendesk, Slack, Chatra, Infusionsoft, Stripe, Trello, Basecamp, and Shopify to name a few. 

I am customer-oriented, analytical thinker, and solution-focused. I am punctual, consistent, and have strong written and verbal skills. I am used to dealing with high loads of work so rest assured that I can deliver good numbers without compromising the quality. I can work efficiently and effectively with minimum supervision. I want a long-term, stable job where I can learn and contribute to the success of your business.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Quality Assurance
  • Research
  • Transcription
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Writing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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