I am a dedicated and results-oriented professional with a proven track record of over a decade, consistently delivering top-notch services to a diverse clientele. My expertise spans project management, data research, order management, customer care and technical support.
My career has been marked by a commitment to excellence, and I excel in tasks that demand precision, organization, and a keen eye for detail. Having navigated complex projects with efficiency, I am adept at balancing multiple responsibilities and ensuring timely project delivery.
Over the years, I have cultivated a strong foundation in technical, operational, and strategic aspects of business, allowing me to contribute meaningfully to various projects. My ability to adapt to evolving challenges and leverage innovative solutions sets me apart as a reliable professional.
In my role, I have successfully collaborated with clients globally, fostering strong relationships and ensuring open communication across all levels. My commitment to client satisfaction is unwavering, and I take pride in consistently exceeding expectations.
Confidentiality is paramount in my work, and I uphold the highest standards of privacy and discretion. My services cover a wide spectrum, from research and analysis to order and project management to client support, and I am dedicated to delivering unparalleled value for every project.
As a seasoned virtual assistant, I bring a diverse skill set and extensive expertise to the table. Here is a comprehensive list of my capabilities:
- Phone Support / Inbound and Outbound Call Handling- Customer Service- Admin Assistance / Virtual Assistance- Strong Organizational Skills- Management Skills- Multitasking- Social Media Management- Calendar Management / Time Management- Data Research- Appointment Setting- Data Entry-
I am proficient in a comprehensive array of tools and platforms, my expertise extends across a diverse range of applications, facilitating seamless and efficient operations. Here is a list of the tools I am adept at leveraging to streamline processes and enhance productivity:
- Google Workspace (formerly G Suite)- Zendesk- Zopim- Zoho- Shopify- Amazon- eBay- Etsy- Magento- BigCommerce- WooCommerce- Quickbooks- Canva- Pipedrive- Airtable- WordPress- MailChimp- Vimeo- Loom- MS Office
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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