I have been working in the call center industry for 7 years and have had the opportunity to work for companies like IBM, JPMorgan Chase & Co. and Convergys. Some of the accounts
that I've handled are Microsoft and Apple. Being a Computer Science graduate I was able to apply and improve the skills and knowledge I learned at school working as a Technical Support Agent. I am knowledgeable in working with various operating systems such as Mac and Windows. I am very easy to train and can work with less supervision. Aside from technical support I also have experience in upselling, conducting HR Interviews and a Virtual Assistant for a California realtor. With my vast experince in customer service, technical support, sales and other admin tasks I am confident that I will be an asset to your company.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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