Shopify Expert, Virtual Assistant, Medical Biller

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree in Nursing

Last Active

September 18th, 2023 (220 days ago)

Member Since

November 22nd, 2017

Profile Description

Developed and maintained courteous and effective working relationships.
Onboarded new temps by entering employee information into systems.
Offered friendly and efficient service to customers, and easily handled challenging situations.
Identified issues, analyzed data, and provided solutions to problems.
Monitored company inventory to keep stock levels and databases updated.
Improved operations through consistent hard work and dedication.
Completed business correspondence, transcription and data entry.Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
Wrote press releases and posted updates to social media.
Researched topics and events to support supervisor's work agenda and projects.
Set up virtual ZooUpgrade to see actual infoetings, invited guests and disseminated agendas.
Organized and managed team tasks using Trello and Asana.
Uploaded files for team use on Google Suite and SharePoint.
Answered and screened calls to provide information, schedule appointments and take detailed messages.

Reviewed patient records, identified medical codes and created invoices for billing purposes. Prepared billing statements for patients and verified correct diagnostic coding.
Communicated with insurance providers to resolve denied claims and resubmitted.
Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Completed daily cold calling and outreach to build sales pipeline.Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
Conducted database research to identify potential leads and determine contact information.
Answered questions about company offerings with knowledgeable responses about products and services.
Escalated concerns or advanced problem calls to management staff.Answered inbound telephone calls from interested customers to persuasively discuss offerings.
Qualified leads and set up customer appointments for outside sales team.
Built relationships with customers using strong persuasion and active listening skills.
Managed over 50 customer calls per day.' or, "Increased sales by 10%".