BPO Leader/Project Manager/Virtual Assistant

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Timeproof:
EXPECTED SALARY
Php 70,000.00/month ( $1,358 USD )
40 hrs/wk ( $7.85 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
6 Years in Customer Service (5 years Assistant Manager)
BASIC INFORMATION
Age:
30
Gender:
Male
Tests Taken:
IQ
Score:  114

DISC
Compliance:53
Dominance:56
Influence:67
Steadiness:46

English
 C2(Advanced/Mastery)
Last Active:
2019-09-16
Member Since:
2017-11-19
SKILL SUMMARY

I am an accomplished operation and process leader with 5+ years of experience in leading and managing a team. I am an experienced negotiator and speaker that's held responsible in a team from scratch, and I have had the privilege of working in a fortune 100 company.

Skilled in management, business process improvement, leadership and employee relations. I have strong written and oral communication with expertise in providing exceptional customer service to meet and exceed client value metrics.

I am an experienced Project Manager to lead and manage projects to gnidgplazz. Jasmunication and follow through is part of my top list when it comes to making sure that projects and tasks will be moving within the timeline. I am proficient in using Project Management tools such as Asana and Trello to maintain a seamless flow of communication.

As a VA, I can perform a variety of tasks such as:

-Real Estate-Email handling
-Office administration-Internet research
-Data entry
-Calendar management
-People Management
-Team Leader
-Project Management
-CRM management
-Social Media Management
-Google and Microsoft applications.
-Healthcare (Medical, Medicaid and Medicare)
-eCommerce 
-Shopify management, product research.

I am available from M-F and can work up to 40 hours/week.

If you think I am a good fit, please do not hesitate to contact me. I look forward to working with you.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Personal Assistant
  • Project Coordinator
  • Recruitment Assistant
  • Research
  • Speaking
  • Writing
  • Payroll
  • Strategic Planning
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support
  • Medical Services
  • Real Estate Services

Office & Admin (Virtual Assistant)
EXPERIENCE

I have experience in Real Estate VA with a wide variety of tasks, I've done comps, agent enrollment and prospecting calling for potential home buyers and sellers, I worked with a client with a Property Management business, I used Rental Manager in running prospects applications and forwarding it to the property managers for final approval. I am proficient in using Microsoft office applications, Google apps and other office-based tools. 

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research

English
EXPERIENCE

I have 6+ years experience of using the English language, being part of the BPO scene means that English is our means of communication, this honed and developed my communicating, writing and speaking using the English language.

SKILL RATING
  • Speaking
  • Writing

Finance & Management
SKILL RATING
  • Payroll
  • Strategic Planning

Customer Service & Admin Support
EXPERIENCE

I have 5 years of experience in a customer service environment with a Fortune 100 company, 3 years of that was as Assistant Manager. Handling my own team honed my people management and interpersonal skills, I am also able to work in a fast paced environment and provide great judgement and decision under pressure. I also have strong expertise in employee development as well as handling escalations.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Professional Services
SKILL RATING
  • Medical Services
  • Real Estate Services

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