joven

Customer Service/ Real Estate VA/ Shopify VA / Executive Assistant

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Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Associates degree

Last Active

March 19th, 2024 (10 days ago)

Member Since

November 14th, 2017

Profile Description

 Elevate Your Brand with Exceptional Customer Service!
Hello there! I'm excited to help take your brand to new heights through top-notch customer service! 
 Over 8 years in Customer Service2 years as a Customer Service Trainer. Certified Gorgias Admin | Shopify Expert? Your go-to Customer Service PRO
Let's boost your brand together. Here's how I can assist:
From store and support channel integration to FAQs, rules configuration, and automation – I've got it coveUpgrade to see actual info.
Crafting timely email and live chat responses to make your customers feel valued and engaged.
Building lasting customer relationships through efficient returns and refund management.
Moderating and addressing customer comments on social media to humanize your brand.
Boosting customer loyalty by actively addressing feedback and reviews.
Handling disputes with finesse for a smooth resolution.Creating macros/email templates for fast, consistent, and accurate responses.
Proficient in platforms like:? Shopify? Gorgias? Ring Central? Zendesk? Freshdesk? Freshchat? Zillow? Boomtown? Canva? Videobolt? Google Sheet? Excel? Homelight? Ahref? Google Sheets? Slack? Copywriting? Zoiper? When I work? Vault? Slack? Trello? Upgrade to see actual info
Let's connect! Drop me a message, and together, we'll elevate your customer service. 




Top Skills

E-Commerce » Inventory Management » Quality Control

Experience: 2 - 5 years

Office and Administration » Data Entry

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Email Management

E-Commerce » Product Research

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Davao City, Davao Del sur
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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