Virtual Assitant, Data Entry Specialist, Email Representative, Technical Support

Overview

Looking for full-time work (8 hours/day)

at $3.50/hour ($616.00/month)

Bachelors degree

Last Active

November 7th, 2023 (161 days ago)

Member Since

November 13th, 2017

Profile Description

American Premium Store March 2017 - November 2018
• Processing orders in Walmart
• Data mining and Data Entry 
• Compiling data’s on Google sheet
• Checking status of the orders in Amazon Seller Central
• Contacting seller on cancelled orders
• Compiling Gift cards refunds
• Checking all refunds from returned and damage orders  

Upwork November 16, 2016 to November 25,2016
• Data entry from images of timesheet and hand-written papers.
• Managing data through dropbox


>Email/Phone Customer Service Representative, Wipro BPS September 17, 2015 to June 1, 2016
•Responding to client emails pertaining to inquiries, shipping status, order availability, return and exchange of items and price match with the goal of closing assigned work within 3 days.
•Answering calls regarding digital download codes and all other inquiries.
•Monitoring open cases and pending items for review and follow-up.

Transaction Agent / Ticketing Officer, Western Union Oct 17, 2009 – June 15, 2013
•Assisted the customer with receiving and releasing of funds.
•Tasked to monitor, replenish, and deposit funds on a daily basis. 
•Generates report on a daily basis with all transactions that have been done daily.

Technical Support Representative, Teletech May 23, 2008 – Feb 7, 2009
•Answering calls regarding product inquiries, software and hardware installation
•Troubleshooting software and hardware issues
•Monitoring open cases and pending items for review and follow-up