I am very interested in the opportunity for a home base employment. I would love to utilize my skills in both verbal and written communication. I have a strong familiarity with how the BPO industry works. I am also adept in conducting training (product, sales and marketing, social media) both virtually-- via Zoom,
I'm confident that I can be of great help to achieving your company's goals through these additional skills:
High Patience and Attentiveness when dealing with customers at all levels.
Strong Customer Service Skills.
Strong computer and phone skills; Able to answer phone calls in a good manner, create MS Word document, Excel spreadsheets, and create/maintain client data.
Exceptional organizational and time management skills.
Able to handle numerous tasks and arrange multiple files simultaneously.
Ability to think in an anticipatory way, one step ahead of the process.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.
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