Alexandre

Customer Service Representative / Sales Representative / Financial Specialist

20 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $284,094.32/hour ($50,000,600.00/month)

Bachelors degree

Last Active

June 5th, 2018 (2144 days ago)

Member Since

November 8th, 2017

Profile Description

I am personable and dependable professional with 3 years’ intensive and diverse experience in providing exceptional customer service. Highly skilled in contacting customers to respond to inquiries. Well-versed in resolving customers’ grievances. Committed to remain constantly aware of customer needs to ensure a safe and secure virtual environment. Excellent communication, problem solving and time management skills along with exceptional cash handling experience. Trained in different sub-fields of Customer Service industry.My goal is to provide 100% quality of communication, work and professionalism. I guarantee all work will be kept in strict confidentiality. My background lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make a significant contribution in this position.
The following achievements demonstrate my qualification for this position:
Developing and implementing key policies and procedures in customer service departments to boost productivity and enhance team morale.Earning a reputation for swiftly identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty.Successfully ensuring top-flight customer service and satisfaction while driving staff training and development and team Upgrade to see actual infotablishing solid and trusting relationships through exceptional communication and interpersonal skills.Balancing multiple tasks within fast-paced, deadline-driven, and customer-facing environments.

STRENGTHS-Team Leader-Versatile Personality-Approachable-Motivator-Can work under pressure-Fast Learner-Dedicated & Inspired-Perfectionist

Top Skills

Marketing » Telemarketing

Customer Support

Customer Support » Phone Support

Other Skills

Marketing » Email Marketing

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Social Media Marketing

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Translation

Basic Information

Age
30
Gender
Male
Website
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Tests Taken
None
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