Suzette

Virtual Assistant | Customer Service

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

March 16th, 2024 (12 days ago)

Member Since

November 1st, 2017

Profile Description

I have worked as a Customer Service Representative for more than 10 years. As a representative, I have mastered providing excellent customer service. I take pride in my resolution/s I provide to my customers. I always think of a win-win resolution for my customers and for my employer. I can work with minimal supervision. The visions I have set for providing excellent customer service are 1. Putting my customers first, by this, I am ensuring my customers that they're my top priority and I am determined to resolve their concern.
2. Keeping it simple, this is important because I fully understand that the customer's time is valuable so I make sure that their concerns are resolved right the first time and with less effort on the customer's part. 3. Making a difference, this is the biggest impact for my customers as well as the company I'm working for because the resolution/s I have provided had left my customers happy, very satisfied and they can testify that I did a job well done which makes my employer happy and very satisfied.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Customer Support » Technical Support

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Microblog Content Writing

SEO

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Real Estate » Lead Generation

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Quezon City
Tests Taken
DISC
Dominance: 43
Influence: 43
Steadiness: 8
Compliance: 5
English
C2(Advanced/Mastery)
Uploaded ID
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