Current Employment Status:
Hired Full Time on Mar 25, 2022
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I had BPO experience and willing to help you out with your business. I can work with flexible schedules since I was in the BPO industry that has shifting schedules. I worked as a customer service representative, as a technical support representative, and as a sales representative as well. I have handled Epson Account as a Technical Support Representative wherein we are able to diagnose the root cause of the issue and also be able to provide easy-to-follow troubleshooting steps to resolve the concern. I am a consecutive Top Agent performer as a Sales Representative and was able to exceed sales targets of the clients. I have handled Verizon and ATT which are two of the biggest service providers in the United States! I am well-trained in pitching internet, phone and cable services. Being on an inbound sale account for more than a year thought me how to handle and profile different types of customers. I have learned a lot of strategies on how to position each selling points and also how to transition sales probing from a customer service area. I have been a top performer consistently and I know will also be an asset to your business.
I have 6 months as an admin assistant in a Univerity. I am well-trained in answering, screening and transferring inbound phone calls. I have experience in preparing written responses to routine enquiries and also creating a proposal for University's projects and was also designated to create minutes of the meeting.
I am an English teacher for a year and also a sales representative in a USA- based inbound account for more than a year. I was an editor-in-chief for 2 years way back in college and handled 2 school newspapers. I was a sports writer in school paper for more than 5 years before becoming an editor-in-chief.
I was a sports writer in school paper for more than 5 years and also an editor-in-chief for 2 years. Handled 2 school papers and also been an adviser and coach for school press conference.
I have a more than a year experience as a sales representative with Verizon and ATT which are two of the biggest telco companies. I have knowledge in selling internet, phone and cable service.
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