I had BPO experience and willing to help you out with your business. I can work with flexible schedules since I was in the BPO industry that has shifting schedules. I worked as a customer service representative, as a technical support representative, and as a sales representative as well. I have handled Epson Account as a Technical Support Representative wherein we are able to diagnose the root cause of the issue and also be able to provide easy-to-follow troubleshooting steps to resolve the concern. I am a consecutive Top Agent performer as a Sales Representative and was able to exceed sales targets of the clients. I have handled Verizon and ATT which are two of the biggest service providers in the United States! I am well-trained in pitching internet, phone and cable services. Being on an inbound sale account for more than a year thought me how to handle and profile different types of customers. I have learned a lot of strategies on how to position each selling points and also how to transition sales probing from a customer service area. I have been a top performer consistently and I know will also be an asset to your business.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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