Carolynne

Customer Service | Virtual Assistant | Social Media

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

March 16th, 2024 (13 days ago)

Member Since

October 20th, 2017

Profile Description

I am a highly organized and adaptable professional with a passion for delivering top-notch customer support, streamlining e-commerce operations, and driving social media engagement. With 8 years of experience in these roles, I bring a proven track record of enhancing business efficiency and customer Upgrade to see actual info I Offer:
1. E-commerce Customer Support:
- Efficiently manage customer inquiries, complaints, and returns.
- Resolve issues promptly to ensure a positive shopping experience.
- Provide product information and assistance with order tracking.
2. Virtual Assistance:
- Email management, appointment scheduling, and calendar upkeep.
- Data entry, research, and document organization.
- Streamline administrative tasks for increased productivity.
3. Social Media Management:
- Craft compelling content and post schedules tailored to your brand.
- Engage with the audience, respond to comments, and foster community.
- Analyze performance metrics to refine social media strategy.
Why Choose Me:
Proactive problem solver with a strong attention to detail.
Excellent communication skills to ensure client and customer satisfaction.
Proficient in e-commerce platforms like Shopify etc.
Experienced in social media platforms, including Facebook, Instagram, and Upgrade to see actual infodicated to meeting deadlines and exceeding expectations.
Let's collaborate to enhance your e-commerce presence, provide exceptional customer support, and boost your social media engagement. Contact me today to discuss how I can contribute to your success!

Top Skills

Customer Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Experience: Less than 6 months

Other Skills

Human Resources

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Phone Support

Customer Support » Social Media Moderation

Experience: Less than 6 months

Marketing » Content Creation » Video Content Creation

Experience: 1 - 2 years

E-Commerce » Inventory Management » Quality Control

Video Editing » Social Media Video Editing

Experience: Less than 6 months

Customer Support » Technical Support

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
San Pablo, Laguna
Tests Taken
DISC
Dominance: 30
Influence: 10
Steadiness: 21
Compliance: 39
English
C1(Advanced)
Uploaded ID
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