Customer Service/ Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($700.00/month)

Some College

Last Active

May 23rd, 2023 (333 days ago)

Member Since

October 19th, 2017

Profile Description

Thank you for viewing my page.  My name is Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info  from Quezon City, Philippines.  You may call me Cieng.  I am a virtual assistant, customer service representative, and technical support. 

My years of experience as a Virtual Assistant, ESL online tutor, and in the business process outsourcing (BPO) industry as a customer service associate and technical support have given me the knowledge and expertise to render the demands of working with a client.   I am computer savvy. I am skilled in excel, PDF,  Word, and PowerPoint.  I work using google docs.  I am Proficient in using Five9 software, ring central, and intercom.  For email support, I used  Zendesk, Salesforce, Gorgias, Shopify, Fulfil, Hiver, and Signify. My work background helps me to perform according to client's demands.  I am an expert in call handling.  I am confident with my communication skills as my previous jobs entailed me conversing with different types of people through calls, emails, and chats.  As a virtual assistant, I made reservations, data mining, and data entries.   


I worked in the call center for 6 years.  I handled US and Australian telco and ISP accounts. My BPO experience strengthened my confidence in conversing with US and Australian-based people. 

I am a well-organized, and detail-oriented person when it comes to tasks. I can work and can manage multiple tasks under little or no supervision.  I am a quick learner and flexible and I believe it is very important to be one in every situation.   I can manage my time and resources to get the job well done.  I am a team player.  I am determined to focus on what needs to be done for the team, particularly me, not only the goal but go beyond to achieve the number 1 rank in every race/competition.  I can say that I have the patience that every job requires an employee to have.  I believe I have the determination and focus on targets that will contribute to the success of a company.  I assure you that I can deliver quality work within and beyond expectations.    I am confident I can contribute to the success of the organization  I will be connected to.  Thank you.