*Customer Service Rep / Tech Support / Managerial Calls / Outbound / Inbound /
I have been working in the Business Process Outsourcing industry for eight years. I have worked as a Customer service representative for an international account that caters for calls from the
*Educational Consultant / Sales / Outbound / Inbound
I was one of the Education Planning Consultants who caters calls from the USA. What we do is we offer different schools and universities to our customers and as much as possible persuade them to consider enrolling in these schools.
*Outreach Consultant / Health / Outbound / Research
I was also an Outreach Consultant where in we call different offices, clinics, and hospitals to retrieve medical records for several Health Insurance (Aetna, Blueshield, etc.) companies in the US. We are given lists of offices with health practitioners (physicians, nurses, etc.) names and/or facility names to call. There are times when the number can't be reached or the health practitioner is not there anymore, we do our own research.
*Customer Service / Appointment Setter / Sales / Outbound
I've also handled an Australian account where in we promote Solar Panels.
*Appointment Setter / Outbound
I was also an Appointment Setter for a Janitorial Company in the USA. We call commercial buildings and we set appointments for a free quote.
*English as Secondary Language Teacher
I am an experienced Online English Teacher. I worked for 51Talk as a Senior Teacher for almost 2 years teaching both adults and kids.
*Telemarketing / Travel / Health
I was part of a US-based telemarketing company. We offer cruises and vacations.
*Data Entry Specialist -
*Copywriting Assistant - Amazon product
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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