Windy

Customer Support Specialist, ESL Tutor, Executive Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 20th, 2023 (129 days ago)

Member Since

September 18th, 2017

Profile Description

A seasoned professional virtual assistant with over 1 year of dedicated experience in proficiently managing administrative tasks. As a Customer Service Specialist with a rich background spanning more than two years, I bring a wealth of expertise in communication, time management, and problem-solving. My commitment revolves around consistently delivering high-quality work and surpassing Upgrade to see actual info my former role as a billing and sales Customer Service Representative for over two years, I specialized in analyzing and explaining bills to customers, addressing inquiries and complaints, crafting effective resolutions, and promoting services that resulted in increased sales. I also possess valuable experience supporting customers in an online shopping company, where I meticulously managed orders from processing to delivery. This involved overseeing the delivery status and catering to the specific needs of wedding registry clients. My diverse customer support journey extends to roles in food chain restaurants and hotels, where I honed my skills in handling various personalities. Tasks encompassed purchasing, reservations, and front desk responsibilities. Furthermore, I have a background in teaching English as a Second Language (ESL) to Asian countries through an online platform. This experience not only boosted my confidence in engaging with individuals from diverse cultures but also refined my communication skills. To me, customer support is an integral facet of any company, ensuring customer satisfaction, fostering repeat clients, and encouraging positive word-of-mouth. Over the years, I've learned that while knowledge of the work is crucial, attitude takes precedence. Customer support, empathy, and effective resolution are the keys to achieving satisfaction. I am dedicated to providing valuable assistance to your business and your clients.

Key Skills: Customer SupportCall HandlingSales and MarketingAffiliate MarketingMicrosoft Word and ExcelReservationsOrder TakingBasic BookkeepingAdministrative RolesFluent in English

Top Skills

Marketing » Social Media Management » Social Media Marketing

Other Skills

Advertising » Facebook Ads

Real Estate » Lead Generation

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Marketing » Affiliate Marketing

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

SEO

Customer Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Office and Administration » Data Entry

Marketing » Video Marketing

Office and Administration » Travel Planning

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
DAVAO, DAVAO DEL SUR
Tests Taken
IQ
Score:  88
English
C1(Advanced)
Uploaded ID
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