Virtual Assitant

Overview

Looking for full-time work (9 hours/day)

at $10.00/hour ($1,980.00/month)

High school diploma

Last Active

April 12th, 2024 (8 days ago)

Member Since

September 5th, 2017

Profile Description

My professional journey began in the BPO Industry, where I started as a Customer Service Representative and Sales Representative. Swiftly advancing, I earned the position of SME (Subject Matter Expert), where my responsibilities encompassed furnishing real-time support to agents, and adeptly managing internal and external escalations by leveraging insights acquired through hands-on experience. In addition to stepping in for supervisory roles in their absence, I actively shared best practices, emphasizing impeccable work habits and an in-depth understanding of products, procedures, and processes.
Venturing into Entrepreneurship afforded me invaluable insights into marketing strategies, franchise opportunities, and knowledge of social media advertising.
Seeking continuous growth, I transitioned to a Virtual Assistant, where my responsibilities span diverse roles including Customer Service Supervisor, Quality Assurance/Control Management, Phone/Email/Chat Support, Sales, Payroll, Training, Order Management, and Appointment Setting. 
With an extensive background in E-commerce and dropshipping, my tenure as a Virtual Assistant spans over 6 years. 
My mission is to deliver real-time, accurate support, efficiently manage administrative tasks, and skillfully handle escalations, all honed through years of experience. 
I am dedicated to providing excellent work habits and a comprehensive understanding of products, procedures, and processes. 
My commitment is to ensure top-notch quality assurance and client satisfaction. It's not just about completing the tasks on time, but ensuring my client is genuinely pleased with the outcomes. 
Recognizing the importance of promptness and client contentment, I stand firm in maintaining a stellar reputation within the industry.