Admin Virtual Assistant/CSR/ Researcher/ Cold Calling/

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 22nd, 2024 (34 days ago)

Member Since

September 5th, 2017

Profile Description

I worked as a virtual customer service representative for 5 years. My job covered tasks such as case management and email responding, attracts potential customers by answering product and service questions. I also do upselling with regards to suggesting information about other products and services. 
I secure confidential details when it comes to opening customer accounts and recording account facts. I maintain customer records by updating account information. Moreover, I am excellent at resolving product or service problems by clarifying the customer's complaint. I can easily determine the cause of the problem; I select and explain the best solution to solve a difficult situation; I expedite correction or adjustment, as well with following up to ensure resolution.