MSP ENGINEER / IT HELPDESK /SUPPORT /ENGINEER /INFRA / CLOUD

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

BS Information Technology

Last Active

April 16th, 2024 (4 days ago)

Member Since

September 5th, 2017

Profile Description

Hey there!


I'm a virtual assistant/Helpdesk/IT Admin/Support/VA/General Admin /Canva Designer who's here to help you finish the important and urgent tasks on your To-Do List.


Over the years, work experiences taught me really well on these areas.
I value clear and effective communication to make sure that I understand your objectives and needs to provide the best service.



I am also a Microsoft Certified Professional, a Network Administrator and Technical Support with 10 years of experience in the IT, Administrative, Marketing and Academe Industry.


I have professional experience and training in the Information Technology and Network Communications, I am experienced at providing technical support for large, complex data communications network or group of networks.


I can support the network infrastructure by installing, configuring and troubleshooting network equipment and systems which I have experience utilizing the processes in my past and current projects. I have been responsible and effective in the plan / design / maintenance of Technology / Network Infrastructure. My extensive experience in managing and delivering projects, determine requirements and planning for network implementation at the enterprise scale.
Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
I also offer my different Technical, Marketing, Design skills and expertise in the following services:


? MSP Administrator / Tech Support / IT Engineer - Connectwise (Automate and Manage), SyncroMSP, Solarwinds, Splashtop, Freshdesk, Zoho Desk, Atera.

? Data Entry - Microsoft Office Tools, Zoho, Gsuite Applications

? Video/Audio Editing using Camtasia and Adobe Premier Pro

? Photo Editing using Adobe Photoshop, Illustrator, Canva

? Internet Research - Lead generation, Tables, Charts, Reports

? WordPress: Creating and editing Upgrade to see actual infoing the Admin panel, Elementor, Divi themes

? PSD to HTML/CSS
Google Docs/Sheets/Slides

? Other Applications: Trello, Planner, IT Glue, Teamviewer, Webroot, Hubstaff, TimeDoctor, 3CX, Ring Central, Veeam Backup, Acronis
and for different Content, Social Media, Project and Account Management and Virtual Assistant.


Communication: Slack, Zoom, Google
Hangouts, Zoho Cliq, Whatsapp, Google Teams


Project Management: Asana, ClickUp, Dubsado, Teamwork


Accounting and Bookkeeping: Quickbooks


E-mail/CRM: Hubspot, Zoho CRM

Real Estate Property Management: Tenant
Cloud, Takl, Thumbtack

Time Tracker: Zoho Books, Harvest Time,
TopTracker, Hubstaff, Toggl, Timeproof, Clockify


General Tool: Office 365, Google Suites,
Last Pass, Kajabi, Shopify,


Screenshots: Lightshot, Snag.gy

Job Posting: Indeed, Craigslist, Jobstreet

Photo Editing: Canva, Remove.bg
Video Management: Upgrade to see actual info

Digital Marketing: ActiveCampaign, SalesFlare
Convertkit

Website Management: Showit
Social Media Mngt: Buffer, Hootsuite, Planoly


I am an optimistic and hardworking individual, who always strives to achieve the highest standard possible, at any given task. I have the ability and experience to relate to a wide range of people. I enjoy learning new things, I can work very well under pressure and I have experienced solving problematic situations and willing to accomplish tasks and accept challenges that would test the limits of my capabilities. You can find a driven, motivated, and goal-oriented person who strives to do great work with great results in me.